Ready Vet Go Privacy Policy
Privacy Policy Last Updated: 03/03/2025
Ready Vet Go (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.readyvetgo.com.au (the “Website”) and use our services.By using our Website or services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
When you use our services, we may collect personal information such as:
- Your name
- Contact details (phone number, email address, postal address)
- Payment information (if applicable)
- Information about your pet (name, breed, medical history, etc.)
1.2 Automatically Collected Information
When you visit our Website, we may collect:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device information
- Cookies and tracking technologies
1.3 Sensitive Information
As part of our veterinary services, we may collect health-related information about your pet. We only collect this information with your consent and use it solely to provide the best care for your pet.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our veterinary services
- To process payments and invoices
- To schedule and confirm appointments
- To communicate with you about your pet’s care
- To improve our Website and services
- To comply with legal and regulatory obligations
3. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share your information with:
- Service providers (e.g., payment processors, IT support, website hosting)
- Veterinary specialists or emergency providers (if a referral is needed)
- Regulatory authorities (if required by law)
We ensure that third parties handle your information securely and in compliance with privacy laws.
4. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:
- Secure servers and encryption technologies
- Restricted access to personal data
- Regular security updates
However, no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect some functionalities of our Website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access – Request a copy of the personal information we hold about you.
- Correction – Request corrections to inaccurate or incomplete information.
- Deletion – Request the deletion of your data (subject to legal obligations).
- Marketing Preferences – Opt out of promotional emails at any time.
To exercise these rights, please contact us at hello@readyvetgo.com.au